Access the WhatsApp compliance report here.
According to WhatsApp’s monthly compliance report published on August 1, 2026, the company banned 51,04,127 accounts in India in June 2026 under India’s IT Rules. Of these, 13,69,080 accounts, or about 27%, were proactively banned before any user complaints were received.
The report, mandated under Rule 4(1)(d) and Rule 3A(7) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, covers the period from June 1 to June 30, 2026.
Grievance numbers show low action rate: In June, WhatsApp received 15,182 user grievances in India through its designated grievance officer channels by email and post. Of these, 414 accounts were actioned, representing a rate of approximately 2.7%.
The largest category was “ban appeal,” with 7,873 complaints and 92 accounts actioned. “Other support” accounted for 6,665 complaints and 320 actions. “Account support” received 393 complaints, with two actions. “Product support” had 97 complaints and no actions, while “safety” complaints totalled 154, with no actions taken.
The report states that safety-related complaints are not marked as “actioned” in WhatsApp’s internal process, even if the company responds. This is because these cases are redirected to in-app reporting instead of being resolved through the grievance officer channel.
WhatsApp did not action every complaint it received for several reasons. Some users requested help accessing their accounts or using features. Others submitted feedback instead of complaints. Some requested the restoration of banned accounts, which was denied. Others reported accounts that did not violate Indian law or WhatsApp’s terms of service.
Government Appellate Body sent three orders: The Grievance Appellate Committee (GAC), a government body that users can approach if they are unsatisfied with a platform’s response, issued three orders to WhatsApp in June. WhatsApp reported that it complied with all three.
How did the bans happen? WhatsApp stated that account bans result from detection systems at three stages: registration, active messaging, and user reports or blocks. A team of analysts reviews cases that automated systems flag as exceptions.
What trends do the data from previous months indicate? WhatsApp’s May 2026 report indicates increased enforcement, with 7,214,702 Indian accounts banned between May 1 and May 31. This was over 2.1 million more than the number banned in June. Proactive bans remained steady at 1,379,438. User grievances rose to 19,859 in May, resulting in actions on 399 accounts. These were primarily from ban appeals, which recorded 10,590 complaints and 151 actions, and other support requests, which recorded 8,378 complaints and 244 actions. None of the 210 safety complaints led to recorded actions, consistent with June’s approach of redirecting these cases to in-app reporting. The GAC was more active in May, issuing 15 orders compared with three in June. WhatsApp confirmed compliance with all orders in both months.
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