Shargil Ahmad, Partner and Government and Public Services Leader at Deloitte Middle East, said government officials will continue to set policy, design services and remain accountable for how government operates.

He identified critical thinking, consultation, AI orchestration, human-centred design, change leadership and decision-making among the skills that will become increasingly important for government employees.

One of the biggest challenges is moving Agentic AI beyond individual pilot projects.

Horseman said successful implementation requires connected data, secure integration and modern digital platforms that allow AI agents to work across government systems.