Hi everyone,

Has anyone had difficulty getting an issue resolved by OpenAI Support?

My case has been pending for about a week with no response. I have followed up through the support chat and email, but still haven’t received help from a human agent.

When I try to open a new ticket, the AI support system tells me to go back to my existing ticket and automatically closes the new one as a duplicate. But when I go back to the original ticket, nobody responds.

I’m basically stuck in a loop.

Has anyone experienced this and successfully managed to reach a human OpenAI support agent? If so, how did you do it?

Thanks for any advice.