I received this email from OpenAI, but there’s no button to add credits on my payment page. I’m still on “pay as you go.” Has anyone else had this problem? How do I add credits? (I’ve looked through all the tabs, but I can’t find it anywhere.) :

We’re reaching out to share that we will be updating how we bill for your OpenAI API account Personal (**) starting July 24, 2026. Instead of receiving a bill at the end of the month, you will need to pre-purchase credits to use the API.

Action required: To continue using the API, please add credits to your account by visiting the billing page. It’s important to purchase credits by July 24, 2026 to avoid API requests being interrupted for your application—if your account does not have sufficient credits on this date, API requests will temporarily fail for your application until credits are purchased. If you recently purchased credits, no additional action is required.

Welcome to the community @bertrand974!

bertrand974:

How do I add credits?

Try going to Home first. There you should see your Credit balance and from there you can click Add credits, which should take you to Billing.

You can also check this:

https://help.openai.com/en/collections/3675945-understanding-openai-api-billing-and-usage

No, there’s no way to add credits, no button or link to any method. I’ve visited all the pages, which is why I’m asking here. I’ve been an OpenAI API developer for several years…