Verticalized full stack agentic AI platform Kapture CX has raised $10 million in a pre Series B funding round led by Bajaj Finserv Ventures (BFSV), part of Bajaj Finserv, with participation from its existing investors Cactus Venture Partners and India Alternatives.

Prior to this, the Bengaluru based company had secured $4 million led India Alternatives extended Series A round in December 2023 and $4 million in a Series A round led by Cactus Venture Partners (CVP) in July 2023.

The fresh proceeds will be utilized for expansion into multiple global markets and continued investment in R&D and product development, Kapture CX said in a press release.

Co-founded in 2014 by Sheshgiri Kamath and Vikas Garg, Kapture CX is a verticalized, full stack agentic AI platform built to orchestrate high stakes workflows for large enterprises. Through its deep tech capabilities, it brings AI agents, operational intelligence, and human oversight into one system, allowing enterprises to run complex operations at scale.

Kapture CX said that enterprises face a fragmented market with point products from multiple providers, making AI adoption a high effort exercise. According to the company, enterprises need a full stack agentic AI platform that understands industry specific requirements and delivers customized solutions for complex workflows. This is the gap Kapture aims to address.

By owning and optimizing the full technology stack, from the models to the agentic layer and the user interface, Kapture says it enables enterprises to deploy AI at scale without the complexity of integrating multiple solutions from different providers. The platform is deeply verticalized and backed by deep tech capabilities that allow it to fine tune models for each industry vertical.

Kapture claims that its platform is trusted by over 1,000 enterprises across 18 countries, including Bajaj Finance and multiple companies within the Tata Group and Reliance Group. The company added that several consulting firms and hyperscalers also work with it as partners.

It competes with major players in the space such as Salesforce, Decagon, and Sierra AI.

In the ongoing calendar year, Bajaj Finserv Ventures has also led an $8.6 million funding round in NowPurchase, an AI enabled B2B platform for metal manufacturers, and a $25 million round in Assiduus Global, an AI powered cross border, multi platform e-commerce accelerator.