When shoppers step into Rokid’s brand new flagship store in Hong Kong, they are greeted not by eager sales associates, but by glowing monitor screens and a robotic system waiting at the exit. In what the Chinese augmented reality (AR) gadget pioneer called an experiment in “no man’s land” retail, customers navigate the entire journey independently: testing artificial intelligence smart glasses, making payments on a screen and receiving their new devices directly from an automated system on their...

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