The Codex desktop app consistently crashes shortly after startup on Windows ARM64.
Environment
- Windows ARM64
- OpenAI Codex 26.707.9981.0 ARM64
- The app worked normally for several days before the problem started.
Behaviour
- The interface appears briefly, then the entire app closes.
- Several ChatGPT.exe processes start and disappear.
- Reinstalling, repairing, resetting, clearing caches and disabling GPU acceleration do not help.
- The crash also occurs with a clean .codex directory, without restoring a workspace or previous thread.
Crash details
- Exit/exception code: 0xC06D007F
- Crashpad points to:
@serialport/bindings-cpp/prebuilds/win32-arm64/node.napi.node
- The module is loaded through:
@worklouder/device-kit-oai
CodexMicroService
codexMicro.getState()
This appears to be a delay-load “procedure not found” failure in the ARM64 SerialPort native addon. The built-in
browser starts around the same time, but clearing its cache and attempting to disable it does not change the crash.
Could OpenAI disable CodexMicro for affected ARM64 builds or ship a corrected win32-arm64 native module?
Welcome to the forum!
You are welcome to discuss Codex issues on the forum, however the official place to report and track them is the GitHub issue tracker for OpenAI Codex.
I had ChatGPT look for the closest related issue and it identified:
opened 04:57PM - 15 Jul 26 UTC
bug windows-os app
## Summary The Codex desktop app on Windows ARM64 crash-loops: the window appea…
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Yes, that’s it, thank you!
Hope you stick around. We’ve got a great community here! 
Thanks, @EricGT !
Subject: Windows ARM64/Snapdragon: Codex Desktop crashes on startup (0xC06D007F)
Codex Desktop crashes immediately on startup on a Windows ARM64 (Snapdragon) device.
Crash exception code: 0xC06D007F.
It appears to occur while delay-loading @serialport/bindings-cpp, a dependency of device-kit, where the Node-API export symbol napi_module_register cannot be found.
Please confirm whether this is caused by an ARM64 build issue or a server-side feature flag, and provide a fix or temporary work around.