Extending controls banks already have
The reassuring part is that banks are not starting from zero. Maker-checker, segregation of duties, four-eyes approval, least privilege, immutable audit: this is muscle memory in a bank. The work is extending it to a non-human actor that runs at machine speed.
Give the agent its own managed identity with narrowly scoped, short-lived credentials instead of letting it borrow an employee’s session. That is the direct fix for the confused-deputy problem, and what the joint guidance asks for. Scope tools per task and per resource: read versus write, and which accounts, not a blanket grant. Put irreversible, high-impact actions (moving money, changing entitlements, closing accounts, exporting bulk data) behind explicit approval gates, the human-in-the-loop the guidance reserves for high-cost actions. Redact at the data-access boundary, not only on the output: an agent that never retrieves the full account number cannot leak it downstream. And log the agent’s plan and every tool call, not just its final answer, because in an agentic system the damage lives in the actions.
Why the clock is real
Regulation has put a date on this. India’s Digital Personal Data Protection Rules were notified on November 14, 2025; the institutional provisions are already in force, and the substantive obligations (purpose limitation, data minimization, breach notification) take full effect in May 2027. Under that lens, an agent that can reach more customer data than its task requires is not only a security weakness; it is a data-minimization and accountability problem. Banks under GDPR or the EU AI Act face the same logic from a different statute.